1. Who this covers

This policy applies to JegaAi (jegaai.elitercm.in), a chat and reasoning assistant. It explains what account and usage data JegaAi collects, why, and how it's used.

2. What we collect

• Account data: name and email address (via email/password registration or Google Sign-In), and password (stored as a salted hash, never in plain text).
• Usage data: your chat messages and JegaAi's responses, timestamps, the engine that answered, and daily message/token counts (for the usage cap).
• Technical data: IP address and browser user-agent, recorded at login and with each chat message.
• RCM linkage (optional): if you're an Elite RCM / LION'S team member, your JegaAi login email may be matched against RCM's own member records to answer questions about your royalty, sponsor, or team data inside the RCM Team Assistant preset.

3. Why we collect it

• To operate your account (login, session security, daily usage limits).
• To answer RCM-related questions using your own linked RCM data — only when you use the RCM Team Assistant preset and only for your own account.
• To detect abuse, enforce the content policy, and investigate misuse if it occurs (query logs, IP address).
• To improve JegaAi's answers over time.

4. Who can see it

Chat logs, IP addresses, and account data are visible only to JegaAi's administrator(s) via the internal Admin Panel, used for security monitoring, abuse investigation, and service operation. This data is not sold or shared with unrelated third parties. General chat questions may be sent to third-party AI providers (a locally-run Ollama model by default; Google Gemini as an automatic fallback if the local service is unreachable) to generate a response — RCM-specific answers are computed locally and never sent to any external AI provider.

5. How long we keep it

Account and chat history data is retained for as long as your account is active. You can request deletion of your account and associated data at any time (see Section 7).

6. Your rights

You can request access to, correction of, or deletion of your personal data by contacting the administrator through the WhatsApp Channel linked on rcmworld.com or via your Elite RCM team contact.

7. Contact

For any privacy questions or data requests, reach out through your Elite RCM team's usual contact channel.